Resha Putra Maheswara, author
Analisis Usability dan Responsiveness Chatbot dengan Artificial Intelligence pada Online Customer Experience di Industri Keuangan dan Perbankan Indonesia = Analysis of Usability and Responsiveness of AI-powered Chatbots on Online Customer Experience in Indonesia's Financial and Banking Industry
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Skripsi (Membership)
Tri Rahmawati, author
Analisis Pengaruh Discount Framing Terhadap Brand Reputation dan Brand Image pada Purchase Intention dan Actual Behaviour Dalam Melakukan Pembelian Makanan Secara Online Melalui Fitur Layanan GoFood Pada Masyarakat Jabodetabek = Analysis the Effect of Discount Framing on Brand Reputation and Brand Image on Purchase Intention and Actual Behavior in Buying Food by Online Through GoFood Service Feature in Jabodetabek
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Skripsi (Membership)
Andhika Galih Fadhlillah, author
Pengaruh Negative Reviews dan Managerial Responses terhadap Purchase Intention dalam Platform E-commerce = Influence of Negative Reviews and Managerial Responses on Purchase Intention in E-commerce Platform
Fakultas Psikologi Universitas Indonesia, 2022
 UI - Skripsi (Membership)
Oktopianus, author
Faktor-faktor yang memengaruhi online brand experience dan onlline brand relationship; studi kasus: e-commerce dengan model marketplace customer-to-customer c2c = factors that affect online brand experience and online brand relationship study case customer to customer c2c marketplace model of e commerce
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
 UI - Skripsi (Membership)
Raihan Amir Perdana, author
Analisis faktor-faktor usability yang mempengaruhi purchase intention pada situs jual beli online: studi kasus: Tokopedia = Analysis of usability factors affecting purchase intention in online e commerce sites: case study: Tokopedia
Fakultas Teknik Universitas Indonesia, 2016
 UI - Skripsi (Membership)
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