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Muhammad Faishal Aqsadewa, author

Pengaruh Customer Engagement melalui Media Sosial Instagram terhadap Customer Loyalty pada Pelanggan Somethinc di Indonesia = The Effect of Customer Engagement through Instagram Social Media on Customer Loyalty towards Somethinc’s Customers in Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023

UI - Skripsi (Membership)

Aulia Risky, author

Pengaruh citra merek dan kepuasan pelanggan pada loyalitas pelanggan : studi eksplanatif konsumen Kopi Kenangan di media sosial Instagram = Affect of brand image and customer satisfaction on customer loyalty : explanative study on Kopi Kenangan customer at social media Instagram

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2021

UI - Tesis (Membership)

Dian Sophia Ulfa, author

Pengaruh komunitas merek online terhadap keterlibatan pelanggan, serta pengaruh keterlibatan pelanggan dan loyalitas komunitas terhadap loyalitas merek pada komunitas MI Fans Indonesia = The influence of online brand community on customer engagement, as well as the influence of customer engagement and community loyalty on brand loyalty in MI Fans Indonesia community

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2018

UI - Tesis (Membership)

Dhaifina Fajryn, author

Pengaruh E-Service Quality terhadap Customer Loyalty melalui Customer Satisfaction pada Pelanggan Lazada di DKI Jakarta = The Influence of E-Service Quality towards Customer Loyalty through Customer Satisfaction on Lazada Customers in DKI Jakarta

Fakultas Ilmu Administrasi Universitas Indonesia, 2022

UI - Skripsi (Membership)

Galuh Chynintya Rosita Puspaningdarmo, author

Pengaruh Omnichannel Integration Quality Terhadap Customer Loyalty yang Dimediasi oleh Customer Engagement dan Relationship Program Receptiveness pada Industri Kecantikan = The Effect of Omnichannel Integration Quality on Customer Loyalty Mediated by Customer Engagement and Relationship Program Receptiveness in The Beauty Industry

Fakultas Ekonomi Dan Bisnis Universitas Indonesia, 2023

UI - Tesis Membership

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