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Baptista Ezra Dwi Suryananda, author

Pengaruh Outcome Quality, Interaction Quality, Peer-To-Peer Quality terhadap Customer Loyalty dengan Mediasi Customer Satisfaction Pada Siswa Adult Program Ef F(X) Sudirman Jakarta Selatan = The Effect of Outcome Quality, Interaction Quality, Peer-To-Peer Quality towards Customer Loyalty with Mediation of Customer Satisfaction on EF f(X) Sudirman’s Adult Program Students

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2018

UI - Skripsi (Membership)

Hariyo Tri Sedewo, author

Pengaruh outcome quality, interaction quality dan peer-to-peer quality terhadap customer satisfaction dan customer loyalty pada industri kedai kopi = The effect of outcome quality, interaction quality and peer-to-peer quality towards customer satisfaction and customer loyalty in the coffee shops industry

Universitas Indonesia, 2017

UI - Skripsi (Membership)

Fauziyyah Hanun, author

Pengaruh E-Service Quality terhadap E-Customer Loyalty dengan E-Customer Satisfaction sebagai Variabel Mediasi pada Pengguna Blibli di Jabodetabek = The Effect of E-Service Quality on E-Customer Loyalty with E-Customer Satisfaction as a Mediating Variable for Blibli Users in Jabodetabek

Fakultas Ilmu Administrasi Universitas Indonesia, 2023

UI - Skripsi (Membership)

Ichsan Pahlevi, author

Pengaruh AI Chatbot Service Quality Terhadap Perceived Customer Loyalty Melalui Variabel Mediasi Value, Trust, Dan Satisfaction Pada Pelanggan Lazada Di DKI Jakarta = The Influence Of AI hatbot Service Quality On Perceived Customer Loyalty Through Value, Trust And Satisfaction Mediation Variables On Lazada Customers In DKI Jakarta

Fakultas Ilmu Administrasi Universitas Indonesia, 2023

UI - Skripsi Membership

Robinsar Zevanya, author

Pengaruh inflight service quality terhadap customer loyalty melalui customer satisfaction: studi pada pelanggan Garuda Indonesia = The effect of inflight service quality towards customer loyalty through customer satisfaction: case of Garuda Indonesia's customer

2017

UI - Skripsi (Membership)

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