Andi Deviriyanti Agung, author
Analisis Hubungan Kualitas Pelayanan Terhadap Kepuasan Pasien Poliklinik Obstetri dan Ginekologi di Rumah Sakit Muhammadiyah Taman Puring = Analysis of the Relationship between Service Quality and Patient Satisfaction in the Obstetrics and Gynecology Polyclinic at Muhammadiyah Taman Puring Hospital
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2024
 UI - Tesis Membership
Gultom, Jenny Rumondang, author
Analisis kepuasan pasien terhadap pelayanan rawat jalan di Poliklinik Rumah Sakit Azra tahun 2008
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2008
 UI - Skripsi Open
Jihan Paramita, author
Analisis Hubungan Waktu Tunggu Rawat Jalan terhadap Kepuasan Pasien BPJS di Poliklinik Reguler Rumah Sakit PMI Bogor Tahun 2024 = Analysis of the Relationship Between Outpatient Waiting Time and BPJS Patient Satisfaction at the Regular Polyclinic of PMI Bogor Hospital in 2024
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2024
 UI - Skripsi Membership
Naufal Hilmi Marzuq, author
Analisis Hubungan Kualitas Pelayanan dengan Tingkat Kepuasan dan Loyalitas Pasien JKN Berdasarkan Model Service Quality dan Net promoter score di RSU Sriwijaya Palembang = Analysis of Service Quality and Patient Satisfaction and Loyalty Based on the Service Quality Model and Net Promoter Score at Sriwijaya Hospital Palembang
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2022
 UI - Tesis Membership
Service quality improvement : the customer satisfaction strategy for health care
edited by Wendy Leebov
American Hospital Publishing, 1994
 Buku Teks
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