Shafira Azzahra, author
Analisis Pengaruh Customer Relationship Management Terhadap Competitive Advantage Melalui Customer Loyalty Sebagai Mediasi (Studi pada Shopee) = The Effect of Customer Relationship Management on Competitive Advantage Through Customer Loyalty as a Mediating Variable (Study on Shopee)
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
Nadhifa Rizqy Audeta, author
Pengaruh Customer Perceived Value dan Competitive Advantage Terhadap Customer Loyalty Melalui Peran Trust sebagai Mediasi (Studi Pada Generasi Z Pengguna Brand Skintific) = The Influence of Customer Perceived Value and Competitive Advantage on Customer Loyalty Through The Mediating Role of Trust: A Study on Generation Z Users of The Skintific Brand
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
Aldi Julivianto Prakoso, author
Analisis pengaruh electronic customer relationship management terhadap loyalitas pelanggan melalui kepuasan pelanggan sebagai variabel perantara pada situs Livingsocial Indonesia = The influence of electronic customer relationship management towards customer loyalty through customer satisfaction as mediator variable on Livingsocial Indonesia website
Fakultas Ilmu Administrasi Universitas Indonesia, 2014
 UI - Skripsi Membership
Muhammad Fatih Rahmaditio, author
Analisis pengaruh e-Customer Relationship Management terhadap e-Loyalty melalui e-Satisfaction sebagai variabel perantara pada maskapai penerbangan low cost carrier : studi pada pelanggan maskapai AirAsia = The influence of e-Customer Relationship Management towards e-Loyalty through e-Satisfaction as mediating variable on low cost airlines : study on AirAsia's customers
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
 UI - Skripsi Membership
Haykal Yogaswara, author
Pengaruh Knowledge Management Terhadap Competitive Advantage Melalui Product Innovation Sebagai Variabel Mediasi (Studi Pada Perusahaan Manufaktur Berorientasi Ekspor di Kota Tangerang) = The Influence of Knowledge Management on Competitive Advantage Through Product Innovation as a Mediating Variable (A Study on Export-Oriented Manufacturing Companies in Tangerang City)
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
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