Siregar, DInda Adriani, author
Analisis Pengaruh Transparansi, Antropomorfisme, dan Positive Politeness pada Chatbot untuk Pemulihan Layanan pada Aplikasi E-Health = Analysis of the Effect of Transparency, Anthropomorphism, and Positive Politeness on Chatbots for Service Recovery in E-Health Applications
Fakultas Ilmu Komputer Universitas Indonesia, 2024
 UI - Skripsi Membership
Aniza Nurfebriany, author
Analisis service recovery type dan recovery speed terhadap positive word-of-mouth dan repurchase intention pada e-commerce: marketplace = Analysis of service recovery type and recovery speed on positive word-of-mouth and repurchase intention in e-commerce marketplace
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Skripsi Membership
Cassie Michelle , author
Analisis dan perancangan pengalaman pengguna pada chatbot smart city: Studi kasus layanan di masapcandemi = User Experience analysis and design on smart city chatbots: A Case study of services during the pandemic
Fakultas Ilmu Komputer Universitas Indonesia, 2021
 UI - Skripsi Membership
Muhammad Surur, author
Analisis pengaruh analisis pengaruh procedural justice dan interactional justice dalam perbaikan jasa terhadap kepuasan, switching intention, dan positive word-of-mouth pada jasa berbasis langganan dan non-langganan = The role of procedural justice and interactional justice in service recovery on recovery satisfaction, switching intention, and positive word-of-mouth in subscription service and non-subscription service
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Skripsi Membership
Gruman Jannata, author
Perbedaan pengaruh penggunaan positive dan negative goal framing message pada iklan layanan masyarakat untuk menurunkan niat fatigue driving = The difference of using positive and negative goal framing message at public service announcement to reduce intention to fatigue driving
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis Membership
<<   1 2 3   >>