Pengaruh e-service quality terhadap customer repurchase intention melalui customer satisfaction pada Zalora Indonesia = The effect of e-service quality towards customer repurchase intention through customer satisfaction on Zalora Indonesia

Analisis pengaruh service quality, perceived value, perceived image, satisfaction, dan customer engagement terhadap behavioral intention dari penumpang maskapai penerbangan komersial domestik = The Influence of service quality, perceived value, perceived image, satisfaction, and customer engagement on behavioral intention of domestic commercial airline passengers

Analisis kualitas pelayanan restoran terhadap kepuasan dan niat perilaku pembelian kembali (kasus pada pelanggan Restoran Jepang sushi tei di pusat Jakarta) = Analysis of restaurant service quality on customer satisfaction and behavioral intention (study case on customer of Japanese Restaurant sushi tei in central of Jakarta)

Analisis Pengaruh E-Service Quality terhadap Repurchase Intention melalui Customer Satisfaction (Studi pada JD.ID di Jabodetabek) = Effect of E-Service Quality on Repurchase Intention through Customer Satisfaction

Analisis strategi outsourcing untuk optimalisasi pelayanan customer service 147 pada pt telekomunikasi indonesia tbk