Pemilihan sistem jaringan akses telekomunikasi di industri hulu migas lepas pantai menggunakan metode electre = Selection of telecommunication access network system at offshore upstream oil gas industry using electre method / Yovi Manova

Analisis kepuasan pelanggan, kepercayaan, dan loyalitas pelanggan: peran variable pemoderasi switching cost

Pengaruh kualitas pelayanan, kepuasan pelanggan, trust, switching cost, dan persepsi harga terhadap loyalitas pelanggan layanan televisi berbayar = The effect of service quality, customer satisfaction, trust, switching cost, and price perception on customer loyalty in pay tv services

Rancang bangun pengendali penanganan pelanggan pada perangkat switching power line communication (PLC) untuk komunikasi telepon analog = Analog telephony switching center design for power line communication (PLC) network based on microcontroller AT89S51

Pengaruh kepuasan pelanggan terhadap kepercayaan, komitmen dan loyalitas pelanggan pada perusahaan taksi di Jakarta