Pengaruh inertia dan satisfaction terhadap repeat-purchase intention pada konsumen zalora dengan zone of tolerance, word-of-mouth dan alternative attraction sebagai moderasi = Effects of inertia and satisfaction on repeat purchase intention in zalora's customers with moderating roles of zone of tolerance, word of mouth and alternative attraction

Analisis pengaruh pelayanan karyawan terhadap kepuasan pelanggan dan word of mouth intention pada restoran casual dining di Jakarta = Analysis of the effect of employee service on customer satisfaction and word of mouth intention at casual dining restaurants in Jakarta

Analisis pengaruh e-business factor (8C) terhadap e-loyalty serta pengaruh website design terhadap word of mouth dan purchase intention pada retail business e-commerce di Indonesia = Analysis of effect of e-business factor toward e-loyalty and effect of website design toward purchase intention and word of mouth in retail business e-commerce in Indonesia

Pengaruh Contactless Marketing terhadap Customer Satisfaction dan Revisit Intention (Studi pada Brand Fashion H&M) = The Influence of Contactless Marketing on Customer Satisfaction and Revisit Intention: A Study on Brand Fashion H&M

Pengaruh attitude toward the ad terhadap brand attitude dan purchase intention: Studi kasus iklan SOZZIS Versi Cucak Rowo