Pengaruh citra gerai dan sikap terhadap gerai pada kepuasan dan loyalitas pelanggan

Analisis kepuasan pelanggan, kepercayaan, dan loyalitas pelanggan: peran variable pemoderasi switching cost

Pengaruh rebranding terhadap loyalitas pelanggan melalui kepuasan pelanggan (Studi pada konsumen gojek di Jabodetabek) = The Effects of rebranding towards customer loyalty through customer satisfaction (Study Case on Gojek’s Consumers in Jabodetabek)

Pengaruh experiential marketing terhadap loyalitas pelanggan melalui kepuasan pelanggan pada Restaurant Namaaz Dining = The influence of experiential marketing on customer loyalty through customer satisfaction at Restaurant Namaaz Dining.

Pengaruh E-Service Quality terhadap Kepuasan Pelanggan : Studi pada Pengguna Blu by BCA Digital di Jakarta = The Influence of E-Service Quality Dimensions on Customer Satisfaction: A Study on Blu by BCA Digital Users in Jakarta