Pengaruh Aktivitas Pemasaran Media Sosial terhadap Kepuasan Konsumen, Intensi Berperilaku dan Komunikasi Mulut ke Mulut (WOM) pada Konsumen Starbucks Coffee di Jakarta = The Effect of Social Media Marketing Activities on Consumer Satisfaction, Behavior Intention and Word-of-Mouth (WOM) on Starbucks Coffee's Consumers in Jakarta

Pengaruh electronic word of mouth (e-WOM) terhadap minat beli konsumen: studi pada online review di situs Zomato.com = The effect of electronic word of mouth (e-WOM) towards consumer's purchase intention: a study on online review in Zomato.com

Analisis pengaruh electronic word of mouth (e-WOM) terhadap purchase intention: studi pada aplikasi dan situs Zomato Indonesia = The influence of electronic word of mouth (e-WOM) on purchase Intention: study case: Zomato's application and website

Pengaruh Electronic Word-Of-Mouth (E-WOM) positif terhadap intensi membeli pada pengguna Transjakarta TM = The effect of positive Electronic Word-Of-Mouth (E-WOM) towards purchase intention on Transjakarta TM user

Pengaruh kebiasaan ikatan sosial dan hambatan pergantian terhadap loyalitas dan wom word of mouth studi kasus koran kompas = The effects of habits social ties and switching barrier towards loyalty intention and wom word of mouth on newspaper case study koran kompas