Perilaku konsumen restoran etnis pengaruh empat kelompok atribut terhadap kepuasan pelanggan dan post dining behavioral intentions studi kasus restoran etnis sunda di wilayah jakarta = Ethnic restaurants consumers behavior the influence among four groups of attributes towards customer satisfaction and post dining behavioral intentions case study sundanesse ethnic restaurants in jakarta

Pengaruh kualitas layanan dan kualitas makanan terhadap kepuasan dan loyalitas konsumen dengan peran moderasi dari atmosfer pada segmen restoran studi kasus sushi Tei = Effects of service quality and food quality to consumer satisfaction and loyalty with moderating role of atmospherics in ethnic restaurant case study Sushi tei

Pengaruh e-service quality terhadap e-satisfaction konsumen website Traveloka: studi pada mahasiswa program sarjana Fakultas Ilmu Sosial dan Ilmu Politik = Effect of e-service quality towards e-satisfaction on Traveloka website user: study on bachelor degree students in Faculty of Social and Political Science University of Indonesia

Faktor-faktor yang memengaruhi customer retention pada konsumen agen perjalanan umrah = Factors that effecting customer retention on umrah travel agencies consumers

Service redesign dengan metode factor analysis triz dan service blueprint studi kasus kantor penjualan garuda indonesia di senayan city = Service redesign using factor analysis triz and service blueprint case study on garuda indonesia s sales and service office at senayan city