Hidayat Fathoni Amrullah
Implementasi program taktis identifikasi kepuasan dan kepercayaan pelanggan serta instrumen komunikasi dalam pemasaran UMKM CV. Sugiyama Surya Perkasa = Implementation of customer satisfaction and trust identification and communication instruments tactical programs in marketing of MSME CV. Sugiyama Surya Perkasa
2017
 UI - Tesis (Membership)
Dyah Armi Riana
Analisis aspek bauran pemasaran yang berhubungan dengan loyalitas pelanggan Rs Yadika = Analysis of marketing mix aspects which related to customer loyalty in Yadika Hospital, 2001
Universitas Indonesia, 2002
 UI - Tesis (Membership)
Syahla Nurizma
Perencanaan Strategi Komunikasi Marketing Public Relations dalam Meningkatkan Loyalitas Pelanggan Omah Ndelik = Marketing Public Relations Communication Strategy Planning in Improving Omah Ndelik's Customer Loyalty
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2022
 UI - Tugas Akhir
Adhwa Rana Sausan
Perancangan Strategi Mobile Marketing dengan Gamifikasi berdasarkan Pengaruh Gamifikasi terhadap Customer Engagement dan Loyalitas Pelanggan = Mobile Marketing Strategy Design with Gamification based on the Effect of Gamification on Customer Engagement and Customer Loyalty
Fakultas Teknik Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Qisty Amanda Deviacita
Analisa Strategi Komunikasi Persuasi Online dalam Relationship Marketing (Studi Kasus pada Bisnis Network Marketing PT Harmoni Dinamik Indonesia) = Analysis of Online Persuasion as a Communication Strategy in Marketing Relationships (Case Study at Network Marketing Business of PT Harmoni Dinamik Indonesia)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2022
 UI - Tesis (Membership)