Solomon, Cynthia
Select a performance management system: performance improvement
American Management Association, 2009
 eBooks
Dahlgaard, Jens J.
Fundamentals of total quality management : process analysis and improvement
Chapman & Hall, 1998
 Buku Teks
Dutta, Soumitra
Process reengineering, organizational change and performance improvement
McGraw-Hill, 1999
 Buku Teks
Dydiet Hardjito, 1933-
Perencanaan dengan pendekatan PIP (performance Improvement Planning) dan pemecahan masalah / Dydiet Hardjito
Ghalia Indonesia, 1994
 Buku Teks
Panggalo, Engelbertus
Perbaikan pengukuran kinerja berbasis balanced scorecard untuk perusahaan berskala kecil menengah dengan metode topsis ahp total performance scorecard dan pay for performance = Improvement of balanced scorecard based performance measurement for small medium enterprise with topsis ahp total performance scorecard and pay for performance
Fakultas Teknik Universitas Indonesia, 2014
 UI - Tesis Membership