Improving business performance / edited by Vas Prabhu and Malcolm Baker

The HR scorecard : linking people, strategy, and performance

Business process management ; concepts, languages, architectures

Beyond time management: organizing the organization / Jane Elizabeth Allen

Analisis implementasi manajemen kinerja studi kasus PT BNI (Persero) Tbk divisi bisnis kartu = Performance management implementation analysis case study at PT BNI (Persero) Tbk card business division =