Harris, Elaine K
Customer service : a practical approach / Elaine K. Harris
Pearson , 2013
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Bernardin, H. John
Human resource management : an experiential approach
McGraw-Hill, 2003
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Bernardin, H. John
Human resource management : an experimental approach
McGraw-Hil, 1993
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Bernardin, H. John
Human resource management : an experiential approach
McGraw-Hill, 2013
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Greer, Charles R.
Strategic human resource management : a general managerial approach
Prentice-Hall, 2001
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