Harvard Business Review on Crisis Management
Harvard Business School Press, 2000
 Buku Teks
Regester, Michael
Risk issues and crisis management: a casebook of best practice / Michael Regester, Larkin Judy
Kogan Page Limited, 1997
 Buku Teks
Dedy Afianto, author
Efektivitas komunikasi pada manajemen krisis untuk mempertahankan kepuasan dan kesetiaan pelanggan : studi pada perusahaan penerbangan PT Lion Air = The effectiveness of communication in crisis management in order to maintain customer satisfaction and customer loyalty : study on the Lion Air Airline
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
 UI - Tesis (Membership)
Borodzicz, Edward P., author
Risk, crisis & security management
John Wiley and Sons, 2005
 Buku Teks
Littlejohn, Robert F.
Crisis management : a team approach/ Robert F. Littlejohn
New York, N.Y., American Management Associations
 Buku Teks
Coombs, W. Timothy, author
Ongoing crisis communication: planning, managing, and responding
Sage, 2015
 Buku Teks