Gambaran manajemen pelayanan administrasi pasien rawat inap di Instalasi Administrasi Pasien Rumah Sakit Ketergantungan Obat Jakarta tahun 2011 = Description of inpatient administrative services management at Drugs Dependence Hospital Patient Administration Installation on 2011

Hubungan Indikator Mutu Dan Standar Pelayanan Minimal Rumah Sakit Syariah Terhadap Kinerja Pelayanan Medical Check-Up Di Rumah Sakit YARSI Jakarta = Relationship of Quality Indicators and Minimum Service Standards of Sharia Hospital on the Performance of Medical Check-Up Services at YARSI Hospital Jakarta

Gambaran faktor-faktor penyebab lamanya waktu tunggu pelayanan resep obat pasien rawat jalan di instalasi farmasi rumah sakit di indonesia: Literature review = Overview of factors causing the length of waiting time for outpatients prescription drug service at hospital pharmacy installations in indonesia: Literature review

Administrasi rumah sakit/ Soeprapto A.S.

Hubungan karakteristik pasien, kualitas layanan dan hambatan pindah dengan loyalitas pasien di instalasi rawat jalan Rumah Sakit Tugu Ibu Depok tahun 2011 = The correlation between patient characteristic, service quality, and switching barrier with patient loyalty at out patient unit of Tugu Ibu Hospital, 2011