Fee-based services in Sci-Tech libraries
Ellis Mount, editor
The Haworth Press , 1985
 Buku Teks
Libraries without walls 3 : the delivery of library services to distant users
edited by Peter Brophy; Shelagh Fisher; Zoe Clarke
Library Association Publishing, 2000
 Buku Teks
Sturges, Paul
Public internet access in libraries and information services
Facet Publishing , 2002
 Buku Teks
Best practices in access services
edited by Lori L. Driscoll, W. Bede Mitchell
Routledge, 2009
 Buku Teks
Sadariyah Ariningrum Wijiastuti
Kepuasan pengguna terhadap layanan perpustakaan kantor Pusat Pertamina = User satisfaction of Pertamina library services
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2013
 UI - Skripsi (Membership)