Munter, Mary
Guide to managerial communication: effective business writing and speaking
Prentice-Hall, 1982
 Buku Referensi
Daniel, Carter A.
Reader-friendly reports: a no-nonsense guide to effective writing for MBAs, consultants, and other professionals
McGraw-Hill, 2012
 Buku Teks SO
Holtz, Shel
Corporate conversations: a guide to crafting effective and appropriate internal communications
[American Management Association, ], 2004
 eBooks
Siswanto Sutojo
Komunikasi bisnis yang efektif : effective business communications
Damar Mulia Pustaka, 2003
 Buku Teks
Murphy, Herta A.
Effective business communications
McGraw-Hill , 1984
 Buku Teks