Munter, Mary
Guide to managerial communication: effective business writing and speaking
Prentice-Hall, 1982
Buku Referensi
DeTienne, Kristen Bell
Guide to electronic communication : using technology for effective business writing and speaking
Prentice-Hall, 2002
Buku Teks
Dean, Howard H.
Effective communication : a guide to reading, writing, speaking and listening
Prentice-Hall, 1962
Buku Teks
Goddard, Ken
Informative writing : your practical guide to effective communication
The Bath Press, 1995
Buku Teks
Katula, Richard A.
Communication: writing and speaking
Little, Brown and Company, 1983
Buku Teks SO