Managing business process flows : principles of operations management
Ravi Anupindi ... [and others]
Prentice-Hall, 2006
 Buku Teks
Stevenson, William J.
Operations management
McGraw-Hill, 2005
 Buku Teks
Heizer, Jay
Operations management
Prentice-Hall, 2008
 Multimedia
Stevenson, William J.
Operations management
The McGraw-Hill, 2005
 Multimedia
Dilworth, James B., 1939-
Operations management
McGraw-Hill, 1996
 Buku Teks