Glaser, Rollin
Managing by design / Rollin Glaser and Christine Glaser.
Addison-Wesley Pub. Co., 1981
 Buku Teks
Halpin, Daniel W.
Design of construction and process operations
Wiley, 1976
 Buku Teks
McArdle, Geri E.
Training design and delivery
American Society for Training & Development, 2007
 eBooks
Hope, G.S.
Integrated devices in digital circuit design / G. S. Hope
Wiley , 1981
 Buku Teks
Fitzsimmons, James A.
Service management : operations, strategy, and information technology
McGraw-Hill, 2005
 Buku Teks