Analisis Pengaruh Customer Relationship Management Terhadap Competitive Advantage Melalui Customer Loyalty Sebagai Mediasi (Studi pada Shopee) = The Effect of Customer Relationship Management on Competitive Advantage Through Customer Loyalty as a Mediating Variable (Study on Shopee)

Managing customer value: one stage at a time

Penerapan Customer Relationship Management Berdasarkan Customer Lifetime Value pada Usaha Supermarket = Implementation of Customer Relationship Management Based on Customer Lifetime Value in Supermarket Business

Pemetaan Segmen Pelanggan berdasarkan Customer Lifetime Value dengan Metode Clustering dan Spatial Visualization = Application of Clustering Method and Spatial Visualization for Mapping Customer Segmentation

Strategi dalam peningkatan customer satisfaction dan customer loyalty berdasarkan faktor-faktor customer perceived value pada Grandkemang Hotel Jakarta = Strategies to increase customer satisfaction and customer loyalty based on customer perceived values factors in Grandkemang Hotel Jakarta