Best practices in access services
edited by Lori L. Driscoll, W. Bede Mitchell
Routledge, 2009
 Buku Teks
Best practices in customer service
edited by Ron Zemke and John A. Woods
American Management Association, 1998
 eBooks
Andriole, Stephen J.
Best practices in business technology management
CRC Press, Taylor and Francis Group, 2009
 Buku Teks
Blanchard, David
Supply chain management: best practices
John Wiley & Sons, 2010
 Buku Teks
M&A information technology best practices
edited by Janice M. Roehl-Anderson
Wiley , 2013
 Buku Teks