Managing and resolving workplace conflict
edited by David B. Lipsky, Ariel C. Avgar, J. Ryan Lamare
Emerald, 2016
 eBooks
Sheftel, Phoebe A.
How to resolve conflict: management development
[American Society for Training & Development Press, American Society for Training & Development Press], 2001
 eBooks
Condliffe, Peter
Conflict management: a practical guide / Peter Condliffe
Tape Publications, 1991
 Buku Teks
Likert, Rensis
New ways of managing conflict / Rensis Likert, Jane Gibson Likert
McGraw-Hill, 1976
 Buku Teks
Costgantino, Cathy A.
Designing conflict management systems: a guide to creating productive and healthy organization
Jossey-Bass , 1996
 Buku Teks