Mahendro Mayangkoro
Pelaksanaan quality assurance sebagai bagian dari sistem manajemen mutu pada konsultas perencanaan. (Tinjuan kasus: Konsultan perencana PT. Encona Engineering dan bagian perencanaan devisi realti dan properti PT. Wijaya Karya)
Fakultas Teknik Universitas Indonesia, 1997
 UI - Skripsi Membership
Juran, Joseph M., 1904-2008
Quality planning and analysis : from product development through use
McGraw-Hill, 1980
 Buku Teks
Gryna, Frank M.
Quality planning and analysis : from product development through use
McGraw-Hill Irwin, 2001
 Buku Teks
Sparling, Keith
Quality assurance in marketing : setting action standards for better results / Keith Sparling
McGraw-Hill, 1994
 Buku Teks
Evans, James Robert, 1950-
The managemant and control of quality
South-Western, 1996
 Buku Teks