Managing business process flows : principles of operations management
Ravi Anupindi ... [and others]
Prentice-Hall, 2006
 Buku Teks
Schonberger, Richard John
World class manufacturing with lesson of simplicity applied
Free Press, 1986
 Buku Teks
Stevenson, William J.
Operations management
McGraw-Hill, 2005
 Buku Teks
Dilworth, James B., 1939-
Operations management
McGraw-Hill, 1996
 Buku Teks
Meredith, Jack R.
The Management of Operations
John Wiley & Sons, 1987
 Buku Teks