Public utility economics / by Paul J. Garfield and Wallace F. Lovejoy

Analisis Komponen dan Faktor Keberlanjutan Inovasi Pelayanan Sektor Publik dalam Sistem Inovasi Pelayanan Publik (SINOVIK) = Analysis of Components and Sustainability Factors of Public Sector Service Innovation in The Public Service Innovation System (SINOVIK)

Pelaksanaan reformasi birokrasi pada badan pertanahan nasional dalam pelayanan publik = Implementation of bureaucracy reform of the national land agency badan pertanahan nasional in public services

New perspectives on public services : place and technology

Manajemen pelayanan publik pada program layanan rakyat untuk sertifikasi tanah (Larasita) di kantor Badan Pertanahan Nasional (BPN) kota Depok dan Jakarta Barat = Public service management in people's service for land certification program (Larasita) at National Land Agency (BPN) Depok and West Jakarta city office