Oliverio, Mary Ellen, 1926-
The office : procedures and technology
South Western Cengage Learning, 2013
 Buku Teks
The handbook of office urological procedures
editor; Hashim Hashim, Paul Abrams, Roger Dmochowski
Springer, 2008
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Fruehling, Rosemary T.
Electronic office procedures
McGraw-Hill, 1987
 Buku Teks
Attridge, Catherina M.
Office procedures a word processing approach
McGraw-Hill, 1983
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Morton, Joyce
Legal secretarial procedures / Joyce Morton
Prentice Hall Career & Technology, 1993
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