Rose, Peter S.
Commercial Bank management
McGraw-Hill Irwin, 2002
 Buku Teks
Muhammad Rizaludin
Analisis pengaruh variabel-variabel determinan atas profit distribution management terhadap para nasabahnya pada Bank Syariah di Indonesia = Analysis of the influence of determinant variables on profit distrbution management to customers in Islamic Bank in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Adhel Rusd
Pengaruh tingkat kepemilikan manajemen puncak dan komisaris terhadap profitabilitas bank umum yang terdaftar di Bursa Efek Indonesia periode 2006-2011 = The impact of top management and commissioner ownership level on profitability of listed public banks in Indonesia Stock Exchange during 2006-2011
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Cain, Brian
Dealing with your bank
Grolier International, 1999
 Buku Teks
Oka A. Yoeti
Kiat melayani nasabah bank
Infobank, 1997
 Buku Teks