Rekayasa proses untuk mengurangi waktu proses pengadaan dan penyimpanan pada perusahaan penyedia menara telekomunikasi dengan alat bantu IDEF0 dan metode Esia = Reengineering process for reducing time of procurement and inventory process in telecommunication tower company with IDEF0 tools and Esia method

Change management in information services

Peningkatan efisiensi proses pemeriksaan AFE (Authorization For Expenditure) dengan menggunakan metode Business Process Reengineering = Improvement of reviewing AFE (Authorization For Expenditure) process efficiency by using business process reengineering method

Waves of change : business evolution through information technology

Reinventing the business : preparing today’s enterprise for tomorrow’s technology / Roy L. Harmon ; foreword by Leroy D. Peterson