Murphy, Herta A.
Effective business communications
McGraw-Hill, 1984
Buku Teks SO
Murphy, Herta A.
Effective business communications
McGraw-Hill, 1991
Buku Teks SO
Treece, Malra
Communication for business and the professions
Allyn and Bacon, 1989
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Weaver, Patricia C.
Persuasive writing : a manager’s guide to effective letters and reports
Free Press, 1977
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Davis, Ken
Better business writing: a process approach
Charles E. Merrill, 1983
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