Hradesky, John L.
Total quality management handbook
McGraw-Hill, 1995
 Buku Referensi
Aries Kurniawan
Evaluasi Pengendalian Mutu Berbasis Risiko di Pt. XYZ Berdasarkan Project Management Body of Knowledge (PMBOK) Edisi Ke-6, 2017 = Evaluation of Quality Control Risk Based in XYZ Construction Company Based on Project Management Body of Knowledge (PMBOK) 6th Edition, 2017.
Fakultas Teknik Universitas Indonesia, 2020
 UI - Tesis Membership
Russell, Roberta S.
Operations management. 3rd edition.
Prentice-Hall, 2000
 Multimedia
Russell, Roberta S.
Operations management. 3rd edition.
Prentice-Hall, 2000
 Multimedia
Fandy Tjiptono
Total quality management
Andi Offset, 2003
 Buku Teks SO