Dumont, Raymond A.
Business communications
Little, Brown, 1985
Buku Teks
Chappel, R.T.
Business communications
Macdonald and Evans, 1976
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Siswanto Sutojo
Komunikasi bisnis yang efektif : effective business communications
Damar Mulia Pustaka, 2003
Buku Teks
Murphy, Herta A.
Effective business communications
McGraw-Hill , 1984
Buku Teks
Murphy, Herta A.
Effective business communications
McGraw-Hill, 1976
Buku Teks