Stewart, Rosemary
Contrasts in management
McGraw-Hill, 1976
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Gaster, Lucy, 1940-
Quality in public services : managers' choices
Open University Press, 1995
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Knoll, Robert E.
Contrasts
Harcourt, Brace and Company, 1959
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Coulmas, Florian
Sociolinguistics:the study of speakers choices
Cambridge University Press, 2005
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Swansburg, Russell C.
Management and leadership for nurse managers
Jones and Bartlett, 1990
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