Likert, Rensis
New patterns of management / Rensis Likert
New York, McGraw-Hill
 Buku Teks
Likert, Rensis
New patterns of management / Rensis Likert
McGraw-Hill, 1961
 Buku Teks
Managing and resolving workplace conflict
edited by David B. Lipsky, Ariel C. Avgar, J. Ryan Lamare
Emerald, 2016
 eBooks
The handbook of conflict resolution: theory and practice
Morton Deutsch, Peter T. Coleman
Jossey-Bass Publishers, 2000
 Buku Teks
Sheftel, Phoebe A.
How to resolve conflict: management development
[American Society for Training & Development Press, American Society for Training & Development Press], 2001
 eBooks