Fuori, William M.
Computers and information systems
Prentice-Hall, 1994
 Buku Teks SO
Smith, Allen N.
Advanced office systems / Allen N. Smith, Wilma Jean Alexander, Donald B. Medley
South-Western Pub. Co, 1986
 Buku Teks
Diebold, John
Managing information : the challenge and the opportunity
American Management Association, 1985
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The professional secretary's handbook : a guide to the electronic and conventional office
Houghton Mifflin , 1993
 Buku Referensi
The Professional secretary's Handbook
Boston: Houghton: 1993,
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