Phillips, Gerald M.
Communicating in Organizations
Macmillan, 1982
 Buku Teks
Hanna, Michael S., 1939-
Communicating in business and professional settings
McGraw-Hill, 1991
 Buku Teks
Berko, Roy M
Communicating
Houghton Miffiln, 2001
 Buku Teks
Hamilton, Cheryl
Communicating for results : a guide for business and the professions
Thomson/Wadsworth, 2011
 Buku Teks
Quirke, Bill
Communicating change
McGraw-Hill, 1995
 Buku Teks