Munter, Mary
Guide to managerial communication: effective business writing and speaking
Prentice-Hall, 1982
Buku Referensi
Chun, Wei Choo
The knowing organization: how organizations use information to construct meaning create knowledge and make decisions/Chun, Wei Choo
Oxford university press, 1998
Buku Teks
Morris, John O.
Make yourself clear : improving business communication/ John O. Morris
McGraw-Hill , 1980
Buku Teks
The results-driven manager : presentations that persuade and motivate
Harvard Business School Press, 2004
Buku Teks
Hamilton, Cheryl
Communicating for results : a guide for business and the professions
Thomson/Wadsworth, 2011
Buku Teks