Stevenson, William J.
Production/operation management
Richard D. Irwin, 1986
 Buku Teks
Moore, Franklin G.
Production/operation management
Irwin, 1977
 Buku Teks
Buffa, Elwood S. (Elwood Spencer)
Manajemen produksi, operasi = Modern production/operation management
Erlangga, 1984
 Buku Teks
Buffa, Elwood S. (Elwood Spencer)
Manajemen operasi/produksi modern, jilid 2 = Modern production/operation management / Elwood S. Buffa, Rakesh K. Sarin
Binarupa Aksara, 1999
 Buku Teks
Elvi Rizaldi
Les problems au counter operation a HSBC world trade centre Jakarta l'analyse de gestion de production de service
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2000
 UI - Tesis (Membership)