edited by Eugene C. Nelson, Paul B. Batalden, Marjorie M. Godfrey
Jossey-Bass, 2007
Buku Teks
American College of Medical Quality ; edited by Prathibha Varkey
Jones and Bartlett Publishers, 2010
Buku Teks
Spiegel, Allen D.
Spectrum Publication, 1980
Buku Teks
Graban, Mark
CRC Press, 2012
Buku Teks
edited by Shayne Cox Gad
Wiley-Interscience, 2008
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