Rinaldy Awaluddin
Marketing pour un nouveau domaine de franchise astra otoparts
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2000
 UI - Tesis Membership
Syaiful Amri
Les Efforts De la Banque Populaire Du Nord Pour Familiariser la Clientele Des Particuliers AU Passage A i'euro
2001
 UI - Tesis Membership
Manulang, Merry Kristiani
Marketing strategy analysis of the service company: case study PT Prima Value Indonesia = L'analyse de strategie marketing de la societie de service (etude de cas: PT Prima Value Indonesia)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2005
 UI - Tesis Membership
Lovelock, Christopher H.
Services marketing
Prentice-Hall, 1960
 Buku Teks SO
Webster, Frederick E.
Industrial marketibg strategy
John Wiley & Sons, 1991
 Buku Teks SO