Marketing channels
Anne T. Coughlan, Eric Anderson, Louis W. Stern, Adel El-Ansary
Prentice-Hall, 2001
 Buku Teks
Rosenbloom, Bert
Marketing channels : a managment view
South Western Cengage Learning, 2012
 Buku Teks
Stern, Louis W.
Marketing channels / Louis W.Stern, Adel I.elansary
Prentice Hall Inc., 1982
 Buku Teks
Varey, Richard J.
Relationship marketing : dialogue and networks in the e-commerce era
John Wiley & Sons, 2002
 Buku Teks
Megasari Widyaty
Analisis pengaruh penerapan relationship marketing terhadap keputusan nasabah perusahaan sekuritas dalam berinvestasi saham = Analysis on effects of implementing relationship marketing in decisions of securities companies' customers in stock investment
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2009
 UI - Tesis (Open)