Siemens, Nicolai,
The Free Press , 1973
Buku Teks
Siemens, Nicolai,
The Free Press , 1973
Buku Teks
editors, James I. Cash and Paul R. Lawrence
Harvard Business School, 1989
Buku Teks
Russell, Roberta S.
Pearson Education, 2003
Buku Teks
Russell, Roberta S.
Prentice-Hall, 2000
Buku Teks