Analisis perbandingan antara biaya pelayanan pasien rawat jalan dan rawat inap berdasarkan tarif Rumah Sakit dengan tarif INA-CBG pada program jaminan kesehatan nasional di RSU Zahirah bulan pelayanan Januari hingga Mei 2014 = Comparison analysis between cost of outpatient and inpatient that based on hospital s rate and INA-CBG rate in the national health insurance program in Zahirah General Hospital from January until May 2014

Epidemic of care : a call for safer, better, and more accountable health care

Analisis kepuasan pelanggan terhadap pelayanan kesehatan di rumah sakit umum daerah: Budhi Asih = Analysis of customers satisfaction towards health services in Budhi Asih local general hospital, east Jakarta year 2004

The World Health report 2000 : health systems: improving performance

Mutu pelayanan kesehatan di rumah sakit dalam pemenuhan hak atas kesehatan peserta ASKES: studi kasus di Rumah Sakit. Dr. Cipto Mangunkusumo Jakarta = The quality of hospital health services in the fulfillment of right of health for health assurance (Askes) participant