Lighter, Donald
Advanced performance improvement in health care : principles and methods
Jones and Bartlett Publishers,, 2011
 Buku Teks
Boy Subirosa Sabarguna
Quality assurance pelayanan rumah sakit
Konsorsium RS Islam Jateng-DIY, 2004
 Buku Teks
Coping, health and organizations
edited by Philip Dewe, Michael Leiter, Tom Cox
Taylor and Francis, 2000
 Buku Teks
Lighter, Donald E
Basics of health care performance improvement : a lean Six Sigma approach
Jones and Bartlett Publishers, 2013
 Buku Teks
Fallon, L. Fleming
Managing health organizations for quality and performance
Jones & Bartlett Learning, 2013
 Buku Teks