Pengaruh penerapan Quality Circle oleh perawat Clinical Care manager terhadap kemampuan supervisi klinik di Rumah Sakit PGI Cikini Jakarta = Effect of implementation quality circle by clinical care manager nurse to the ability of clinical supervision at PGI Cikini Hospital

Quality management in nursing and health care

Measuring health care: using data for operational, financial, and clinical improvement

Clinical governace in health care practice

Upaya manajemen mutu fokus pada pelanggan dan hubungannya dengan kepuasan pasien rawat inap di Puskesmas DTP Kabupaten Bogor tahun 2014 = Quality management efforts focus on customer satisfaction and relationship topatient satisfaction with inpatient care at Puskesmas DTP in Bogor District 2014