Leger, A.S. St.
Change-promoting research for health services : a guide for resource managers, research and development commissioners and researchers
Open UNiversity Press, 1999
 Buku Teks
Rakich, Jonathon S.
Cases in health services management
W.B. Saunders, 1983
 Buku Teks
Gaster, Lucy, 1940-
Quality in public services : managers' choices
Open University Press, 1995
 Buku Teks
Sirait, Nancy Bumbunan M
Implementasi tata kelola badan layanan umum di 3 RS Bhayangkara Polri = Implementation of public service agency management at 3 Bhayangkara Polri hospital
2018
 UI - Tesis Membership
Panggih Dewi Kusumaningrum
Sistem informasi online untuk mendukung kebijakan tenaga kesehatan rumah sakit di Direktorat Jenderal Pelayanan Kesehatan, Kementerian Kesehatan RI = Online information system for policy supporting of hospital health human resources at Directorate General of Health Services, Ministry of Health Republic of Indonesia
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2017
 UI - Tesis Membership