Cleverley, William O.
Jones Bartlett Learning, 2011
Buku Teks
Bovich, Edward Hugh
American Hospital Association, 1994
Buku Teks
Yanti Yuliastuti
Universitas Indonesia, 2008
UI - Tesis (Open)
Sutarsa
Universitas Indonesia, 2001
UI - Tesis (Membership)
Merry Yuliesday
Universitas Indonesia, 2001
UI - Tesis (Membership)